Privacy Policy | Vizual Motion LTD

Privacy Policy

Last updated: 21 June 2026

1. Who we are

Vizual Motion LTD (“we”, “us”, “our”) is a marketing agency based in Manchester, United Kingdom. We are the data controller responsible for any personal data you share with us through this website.

If you have any questions about this policy, you can contact us at [email protected].

2. What data we collect

When you interact with our website, we may collect:

  • Information you provide: your name, email address, phone number, business name, business website, and any additional information you enter into our quiz or contact forms.
  • Technical data: IP address, browser type, device type, operating system, and approximate location.
  • Usage data: pages visited, time on page, clicks, and session recordings via Microsoft Clarity.
  • Advertising attribution data: referrer URL, UTM parameters, and click identifiers such as fbclid (Meta) which tell us which advertisement brought you to our site.

3. How we use your data

We use the personal data you provide to:

  • Respond to enquiries and contact you about the services you have asked about.
  • Provide and improve the services we have agreed to deliver.
  • Measure the performance of our advertising and marketing campaigns.
  • Detect and prevent fraud, abuse, or technical issues with our website.
  • Meet legal, regulatory, and tax obligations.

4. Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent: when you submit information through our quiz or sign up for communications.
  • Legitimate interest: for measuring the performance of our advertising and improving our services.
  • Contract: where processing is necessary to deliver a service you have requested.
  • Legal obligation: for tax, accounting, and regulatory requirements.

5. Third parties we share data with

We share data only with the trusted service providers we need to operate our business. These include:

  • Meta Platforms, Inc. (Facebook / Instagram): conversion tracking and advertising performance via the Meta Pixel.
  • Microsoft Corporation (Clarity): session recording, heatmaps, and on-site analytics.
  • HighLevel Inc. (GoHighLevel / LeadConnector): our CRM, calendar booking, and customer communication platform.
  • Email and telephony providers used to contact you about your enquiry.

We do not sell, rent, or trade your personal data with anyone for their own marketing purposes.

6. Cookies and tracking

Our website uses cookies and similar technologies to:

  • Make the site work (essential cookies).
  • Measure how the site is used (analytics cookies: Microsoft Clarity).
  • Measure and improve the performance of our advertising (advertising cookies: Meta Pixel).

You can disable cookies through your browser settings, but parts of the site may not function correctly if you do.

7. Data retention

We retain your personal data only for as long as we need it. Enquiries and customer communications are typically retained for the duration of our relationship plus seven years to meet UK tax and accounting obligations. Analytics and advertising data are retained for shorter periods in line with each provider’s own retention rules.

8. Your rights under UK GDPR

You have the right to:

  • Access the personal data we hold about you.
  • Rectify any data that is inaccurate or incomplete.
  • Erase your data where there is no compelling reason for us to keep it.
  • Restrict or object to certain processing of your data.
  • Receive a copy of your data in a portable format.
  • Withdraw consent at any time where consent is our lawful basis for processing.

To exercise any of these rights, email [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ico.org.uk) if you believe we have mishandled your data.

9. Data security

We use reasonable technical and organisational measures to protect your personal data. No transmission over the internet is completely secure, but we work with reputable providers and apply industry-standard practices to reduce risk.

10. International transfers

Some of our service providers process data outside the United Kingdom (for example in the United States). Where this happens, we rely on UK-approved transfer mechanisms such as the UK International Data Transfer Agreement or Standard Contractual Clauses to keep your data protected.

11. Children

This site is intended for business owners and is not directed at children under 16. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this policy from time to time. The most current version will always be at this URL, with the “last updated” date at the top. Material changes will be communicated where reasonably possible.

13. Contact

For any questions, requests, or complaints relating to this policy or your personal data, email [email protected].

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Vizual Motion LTD · Manchester, UK